The offices are situated in Cramlington which is approximately nine miles to the north of the city of Newcastle upon Tyne. The main A1 and A19 roads are in close proximity.
Cramlington railway station has services to the Metro Centre at Morpeth and to Newcastle city centre. An extensive bus service is provided by Arriva Northumbria.
Plessey Woods Country Park provides green space. The Concordia Leisure Centre houses a leisure pool, squash courts, indoor football, tennis and a gymnasium.
The town has a large network of cycle paths. There are also four public houses in the village as well as other amenities including child care facilities.